Policies & Terms

Disclaimer

Whilst care is taken to ensure that the Westminster Group PLC website is as up-to-date and accurate as possible, no responsibility can be taken by Westminster Group PLC for any errors or omissions contained herein. Furthermore, responsibility for any loss, damage or distress resulting from adherence to any advice, suggestions or recommendations made available through this website or through Westminster Group PLC itself, howsoever caused, is equally disclaimed by Westminster Group PLC.

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Copyright

Copyright © Westminster Group PLC. All Rights Reserved. All text, images, graphics, and other materials on this website are subject to the copyright and other intellectual property rights of Westminster Group PLC, unless otherwise stated. These materials may not be reproduced, distributed, modified or reposted to other websites without the express written permission of Westminster Group PLC.

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Data Privacy Notice

Westminster Group Plc. values the personal information you provide to us. This Data Privacy Notice explains how we protect your personal data and how you can control how we use your personal information.

If you have a question about how your personal information is used please contact us using the methods below:

Email: info@wg-plc.com
Phone: +44 1295 756300
Postal address: Westminster Group Plc., Westminster House, Blacklocks Hill, Banbury, Oxfordshire, OX17 2BS, United Kingdom.

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The information we collect

We only collect information that you give us in the course of providing you with a product or service that you have requested, or when you ask us to contact you. Should we do business with you, we may require additional information about your company including financial information.

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The legal basis for processing your personal data

In general the reason we will be processing your data is because it is necessary for the performance of a contract between us or because you have consented to receive information from us.

There are times where we will want to tell you about new products or services we are offering. In this case we shall be using legitimate interest as the basis for processing.

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Cookies

Cookies are small text files that we use to improve your experience of our website. The cookie file is generated by our website and is accepted and processed by your computer’s browser software. You can disable the cookies using your browser’s options, although if you do this you may not be able to use some of the services on this site.

First-party cookies are those set by our server. Third-party cookies are set by a server outside our control.

Details of cookies we use on this site:
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Force24 Cookies & Tracking  

Our organisation utilises Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

·     F24_autoID

·     F24_personID

They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent. 

f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications.Non-essential, first party, 10 years, persistent.

The information stored by Force24 cookies remains anonymous until:

- Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.

- A user of the website completes a form containing email address from either our website or our Force24 landing pages.

The Force24 cookies will remain on a device for 10 years unless they are deleted.

Other Force24 Tracking

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

Force24 device & browser type and open statistics

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL.Within the URL we have user details to identify who opened an email for statistical purposes.

 Force24 Link Tracking

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.

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How we use your data

We use the information you give us to:

• provide you with the product, service or information you have requested
• enable you to take part in our online assessments and surveys
• keep you informed and updated on relevant products or services you may be interested in
• improve our website and the range of services and products we provide
• administer your account

Who we share your data with

We will not share your data to any other company without your prior consent. We will never sell your data to another company.

However, we do use companies for our business operations who process your data under our control, these companies include:

• MailChimp for our email marketing campaigns
• Digital Ocean who provide website hosting
• Microsoft who provide our document management and email infrastructure
• Stripe for payment processing
• Google.com who provide website analytic services
• EQS who provide Regulatory News

If you have provided specific consent on our contact forms or privacy tool we may share your information with other Westminster Group Plc companies so they can contact you regarding products and services they provide.

Under some circumstances we may be required to disclose or share your information without your consent, for example if we are required to by the police, the courts, or for other legal reasons.

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Keeping your information safe

We take data protection and data security very seriously. We have implemented a number of organisational and technical measures to ensure that only the people who need to see the data are allowed access and that the data is protected when stored and transmitted.

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Data Retention

Our data retention period is six years. However, we endeavour to remove personal data before this time when not required to meet other statutory retention periods.

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Data Accuracy

We want the information we hold about you to be correct. Therefore, if you have new, or updated, information then please tell us about the changes. You can do this by emailing us at info@wg-plc.com, or by calling us on +44 1295 756300.

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Subject Access Requests

It is your right to know what personal data we hold about you. If you want to find out this information, then please write or email us to make your request.

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Data Erasure

If you don’t want us to hold personal data about you anymore you can request for the data to be deleted. As long as there are not statutory reasons for us retaining the data for a certain period, e.g. financial transaction data must be retained for 6 years, then we will remove your data immediately once we have verified that it was you who made this request.

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What if you don’t want to hear from us?

If you decide that you don’t want to receive information from us any more please send a request to info@wg-plc.com. We will then stop contacting you immediately.

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Complaints

If you have a complaint please contact us at info@wg-plc.com and we will deal with your request promptly.

If you are still not satisfied with the way your complaint was handled, you can refer your complaint to UK Information Commissioner’s Office. https://ico.org.uk/concerns/

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Other Information about Westminster Group Plc

We are registered with the Information Commissioner’s Office under registration number Z6530999.

Our Companies House registration number is 03967650.

Our Registered Address is Westminster House, Blacklocks Hill, Banbury, Oxfordshire, OX17 2BS.

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Terms / Conditions of sale

Our terms and conditions of sale are available to download here.